Apple aficionados unite: A guide to the Apple stores in the UAE
There’s nothing quite like visiting the official Apple stores in the UAE. Each location offers a sleek, interactive hub for innovation, expert advice and the latest technology. Apple has established a stunning presence with architectural marvels in prime locations, catering to a diverse and tech-savvy community.
Whether you’re a long-time Apple enthusiast looking to check out the newest iPhone, a creative professional seeking guidance at the Genius Bar or a curious shopper wanting to experience a “Today at Apple” session, knowing where to go is key.
Ready to find your nearest Apple sanctuary? This guide is your definitive map to every official Apple store in the UAE, detailing their locations, unique features and the full range of services they offer.
OFFICIAL APPLE SHOPS IN THE UAE
With five retail locations spread across Dubai, Abu Dhabi and now the oasis of Al Ain, Apple ensures its premium service and latest products are accessible to the tech-savvy community. Let’s take a closer look at where you can find these incredibly stunning tech outlets in the Emirates.
THE DUBAI MALL
Spanning two floors, the Apple store in The Dubai Mall offers an unparalleled retail experience. Its most iconic feature is the sweeping 186 ft. terrace that overlooks the Burj Khalifa and the spectacular Dubai Fountain in Downtown Dubai.
The building is renowned for its innovative use of “Solar Wings,” 18 motorised carbon fibre panels inspired by traditional Arabic Mashrabiya, designed by Foster + Partners. These panels shade the terrace during the day and open in the evening to reveal a breathtaking view.
- Location: The Dubai Mall, Downtown Dubai
- Contact: 800-0444-9012
- Store Hours: Monday to Sunday 10:00 am to 11:59 pm
MALL OF EMIRATES
The Apple Store at Mall of the Emirates is situated on Level 2, which maintains Apple’s signature clean, modern design with a focus on product experience and service.
It serves a broad customer base and is a primary destination for technical support via the Genius Bar and educational programs through Today at Apple sessions. Its central spot within a major retail hub in Al Barsha 1 ensures a high volume of sales and support services.
- Location: Mall of the Emirates, Al Barsha 1
- Contact: 800-0444-1819
- Store Hours: Monday to Sunday 10:00 am to 11:59 pm
YAS MALL
Located in Abu Dhabi’s massive Yas Mall, the Apple Store here serves as a major hub for technology enthusiasts on Yas Island.
It features a stunning curved glass exterior spanning over 150 ft., complementing the store’s Bianco Cristal floors and wood ceilings. Natural light bathes the interior, with two large skylights sitting directly above six Ficus Nitida trees. At the store’s centre, the freestanding video wall and Forum serve as the home for free daily “Today at Apple” sessions.
- Location: Yas Mall, Yas Island
- Contact: 800-0444-1824
- Store Hours: Sun to Thu 10:00 am to 10:00 pm | Fri to Sat 10:00 am to 11:59 pm
AL MARYAH ISLAND
The Apple Store at Al Maryah Island features a modern design set above water steps, creating a seamless link from The Galleria to the waterfront. The design introduces several unique elements, including two ramps paved with Absolute Black granite that cut through the water feature and seamlessly enter the store, blurring interior and exterior boundaries.
Visitors entering from the mall walk through a mirrored stainless-steel portal, enveloped by the sights and sounds of water jets on the exterior glass walls and are greeted by a 72 ft. long mirrored foil ceiling that creates a kaleidoscopic effect.
Its multicultural team of over 80 members is ready to host special Today at Apple sessions, including custom Photo and Music Walks inspired by Abu Dhabi, and offer personalised advice for local businesses in the dedicated Boardroom.
- Location: The Galleria Mall, Al Maryah Island
- Contact: 800-0444-0521
- Store Hours: Sun to Thu 10:00 am to 10:00 pm | Fri to Sat 10:00 am to 11:59 pm
AL JIMI MALL
Apple Al Jimi Mall is the fifth store in the UAE, opened in the oasis city of Al Ain. Designed with sustainability at its heart, the store features a distinctive biopolymer terrazzo floor and operates on 100% renewable energy.
It is also built for accessibility, ensuring a welcoming environment for all visitors. The store in Al Jimi features a dedicated Apple Pickup area for online orders, a Genius Bar for support and hosts free Today at Apple sessions to help the community, including students, deepen their understanding of Apple technology.
- Location: Al Jimi Mall, Al Ain
- Contact: 800-0444-4106
- Store Hours: Sun to Thu 10:00 am to 10:00 pm | Fri to Sat 10:00 am to 11:59 pm
AUTHORISED RESELLERS
In addition to the official Apple stores in the UAE, there is a large network of authorised resellers and major retail chains that provide convenient access to Apple products throughout the country. Here are some of the most prominent ones:
CARREFOUR
One of the authorised resellers of Apple products that you can shop from is Carrefour. As a major hypermarket chain, it offers a combination of convenience, competitive pricing and periodic sales on popular Apple devices, such as iPads and accessories.
Purchasing from Carrefour is often bundled with options for extended warranty or in-house deals. Customers can head over to the electronics section of any large Carrefour outlet or order directly from their official website.
LULU
Lulu Hypermarket is a powerful retail presence across the UAE, known for its massive electronics departments where it functions as an authorised Apple reseller. This provides customers with the convenience of shopping for Apple products, from the latest iPhones to MacBooks.
EMAX
EMAX operates as a prominent, dedicated electronics retailer and an authorised partner of Apple in the UAE. Customers often visit EMAX for their structured “Apple Experience Zones,” which allow for hands-on testing of products like MacBooks, iPads and iPhones in a dedicated setting.
EMAX is known for offering robust retail services, including instalment plans, competitive pricing and being a reliable destination for accessories and warranty services, with physical stores located across major cities in Dubai, Abu Dhabi and Al Ain.
JUMBO HOUSE
Jumbo Electronics (often referred to as Jumbo House) is a long-standing and highly trusted name in the UAE’s electronics retail sector, serving as an authorised reseller for Apple. It provides unique value-added services, such as a “Certified Pre-Owned” section for quality-inspected Apple devices and competitive features like “Price Beat Promise” on new items.
VIRGIN
Virgin is a dynamic authorised reseller that positions the Apple brand within a broader lifestyle and entertainment context. It is an excellent choice for those looking for the latest gadgets and accessories, as they are typically well-stocked on new releases and unique Apple-compatible merchandise.
FAQS
Where are Apple Stores located in the UAE?
Apple stores in the UAE are primarily located in Dubai and Abu Dhabi, offering easy access to customers across the country. Key locations include The Dubai Mall, Mall of the Emirates, Yas Mall, The Galleria Mall and Al Jimi Mall.
How many Apple Stores are there in the UAE?
As of 2025, the UAE has five official Apple Stores, with multiple locations in Dubai and Abu Dhabi. These flagship stores serve as hubs for product launches, customer support and in-store experiences.
What are the opening hours of Apple Stores in Dubai and Abu Dhabi?
Most Apple stores in Dubai and Abu Dhabi operate from 10:00 AM to 10:00 PM daily, though hours may vary on weekends and public holidays. Customers are encouraged to check individual store timings on the official Apple UAE website before visiting.
Can I buy iPhones, iPads, and MacBooks at Apple Stores in the UAE?
Yes! Apple stores in the UAE offer a full range of Apple products, including iPhones, iPads, MacBooks, Apple watches and accessories. Customers can also explore in-store demonstrations and personalised setup services.
Do Apple Stores in the UAE offer repair and support services?
Yes, Apple stores provide repair, technical support and Genius Bar services for all Apple products. Customers can book appointments for device troubleshooting, screen repairs, battery replacements and software support.
How can I contact Apple Store UAE customer service?
You can reach Apple UAE customer service via the official Apple website or the Apple Support app. Support is available for product inquiries, warranty information and service bookings.
Are there Apple Stores in Sharjah, Ajman, or Ras Al Khaimah?
Currently, Apple stores are only located in Dubai and Abu Dhabi. However, residents of Sharjah, Ajman and Ras Al Khaimah can access Apple products and services through online orders or visit the nearest Dubai or Abu Dhabi store.
Can I order Apple products online from the UAE Apple Store?
Yes, the Apple UAE online store allows customers to purchase iPhones, iPads, MacBooks and accessories with home delivery or in-store pickup. The website also offers financing options, trade-in programs and the latest product releases.
Do Apple Stores in the UAE have the latest product releases?
Yes, Apple stores in the UAE stock the newest iPhones, iPads, MacBooks and other Apple devices on launch day. Customers can also pre-order products online for in-store pickup or delivery.
That concludes our comprehensive guide to the official Apple stores in the UAE! From the architectural grandeur of The Dubai Mall to the stunning waterfront views in Abu Dhabi, these locations are not just points of sale but state-of-the-art centres for creativity, support and the latest technology.
When you’re ready to experience the sleek design of a new MacBook, be the first to try on the latest iPhone or seek expert advice at the Genius Bar, you know exactly where to head to satisfy your tech cravings.
Title Image Credit: Apple’s Official Website
