A detailed breakdown of your DEWA bill
DEWA (Dubai Electricity and Water Authority) is a government-owned utility company responsible for providing electricity and water services in Dubai. It plays a crucial role in ensuring residents and businesses get reliable and sustainable electricity and water supply. If you are new to the city and struggling to understand your DEWA bill, we’ve compiled a detailed guide to assist you.
WHAT IS DEWA?
DEWA is responsible for generating and distributing water and electricity across Dubai. This includes managing power plants, ensuring the reliability of the grid and meeting the growing demand for utility services in the emirate.
The company works towards developing infrastructure related to electricity and water services. This includes constructing and maintaining power plants, substations, water treatment facilities and expanding the utility network.
The authority encourages the use of renewable energy sources, implements energy-efficient practices and engages in initiatives to reduce the environmental impact of its operations.
UNDERSTANDING YOUR DEWA BILL
DEWA bills are typically issued every month. You can also apply for Green Bill, a digital alternative to the conventional paper bill. The bill include electricity and water consumption charges based on the usage recorded by smart meters installed in homes and businesses.
A DEWA bill has six pages. Let’s look at each page for a detailed DEWA bill breakdown.
FIRST PAGE: BILL SUMMARY
The first page is divided into three sections. Here is what the first section looks like, along with its details.
In the top left corner of your DEWA Bill, you will find the following details:
- Invoice
- Issue Date
- Billing Month
- Period
- DEWA VAT no.
Now, coming on to the second section, right under Green Bill Tax Invoice, you will see the following:
- Account Number
- Account Type
- Business Partner
- Premise Number
- Premise Type
- PO Box
- Collective Account Number
- Customer VAT Number
The bill’s second section shows service charges for Dubai Electricity & Water Authority, Dubai Municipality and charges for District Cooling. You will also see the due date for your bill right under the summary.
The third section contains the following information:
- Additional Charges
- Current Month Total
- Previous Bill Balance
- Adjustments
- Payment Received
- Total Due (including VAT)
- Current Month VAT
SECOND PAGE: ELECTRICITY CONSUMPTION
The second page shows the DEWA bill summary for electricity charges. It is divided into four sections.
The top left corner of this page shows a summary of Kilowatt Hours (kWh). On the right corner, you will see:
- Meter Number
- Multiplication Factor (MF)
- Current Reading
- Previous Reading:
- Sub Meters Consumption
The left section shows you the carbon footprint calculated in Kg Co2e units. As per DEWA, it should ideally be under 500 units.
The first section on the right summarises electricity consumption per kWh and its rate in AED. Just below this, you will see fuel surcharge and meter service charges.
At the end of this page, you will find:
- Subtotal
- VAT (5% of the total amount)
- Total electricity bill
THIRD PAGE: WATER USAGE
The third page of the DEWA bill shows you the water consumption for the billing month. It is divided into three sections.
Your consumption is highlighted at the top of this page in Imperial Gallons (IG). It shows the IG rate in AED. The middle subsection shows the fuel surcharge and meter service charge.
The last section shows the subtotal, VAT and total charges for water consumption.
FOURTH PAGE: OTHER SERVICES
This page details Dubai Municipality Charges, including Dubai Municipality housing fee and other service charges. This fee includes 5% VAT.
FIFTH PAGE: NAKHEEL CHARGES FOR DISTRICT COOLING
The fifth page shows Nakheel’s charges. It is applicable if you have a district cooling system. The VAT is 5% for these services.
Suppose you’re looking for areas with district cooling in Dubai. In that case, some popular options include Jumeirah Village Circle (JVC), Business Bay, Dubai Silicon Oasis (DSO), Jumeirah Lake Towers (JLT) and Palm Jumeirah.
SIXTH PAGE: ADDITIONAL CHARGES AND ADJUSTMENTS
The last page provides details about additional charges, such as fuel surcharges. It also adjusts the remaining balance for the previous month (if any).
FAQS
HOW DO I PAY MY DEWA BILL?
Whether through the website, smart app or EasyPay, here are the many ways to make DEWA bill payments in Dubai. You can also pay the DEWA bill via WhatsApp in Dubai.
Why is my DEWA bill so high?
Several elements could influence a high bill, including an increase in household occupancy, changes in seasonal usage or appliances that consume more energy than expected. Additionally, it could be linked to water leaks or even faulty meters.
How can I reduce my DEWA bill?
Reducing the DEWA bill involves a mix of smart energy habits and efficient appliance usage. Check out some practical tips to reduce your DEWA bill.
What services are included in the DEWA bill?
Services included in the bill are:
- Housing fees
- Sewerage & irrigation (Dubai Municipality)
- District cooling charges (via Empower or Nakheel, if applicable)
- Bill payment service fee
HOW DO I CHECK MY DEWA CONSUMPTION?
To check your DEWA consumption, you can follow the steps below:
- Log in to your account using the DEWA Smart App or website
- Fill out the consumption assessment questionnaire
- Receive a detailed breakdown of your consumption
HOW IS THE DEWA BILL CALCULATED?
Bill is calculated based on the number of hours an appliance is used per day. For a better understanding of your DEWA bill, you can use the tariff calculator. You can also refer to our article, FAQS about DEWA, for more information.
There you have it, a detailed DEWA bill explanation. The authority has also introduced the DEWA Smart Living Initiative – an effortless way to monitor and reduce electricity and water usage, all while promoting sustainability.
If you live in the capital, TAQA Distribution runs and maintains network distribution assets.
