How to Pay DEWA Bills in Dubai
The Dubai Electricity and Water Authority (DEWA) offers multiple channels for paying electricity and water bills. From the official website and mobile app to banking channels and authorised payment platforms, customers can choose from a range of payment options. Knowing the available DEWA bill payment options and required steps helps residents manage utility payments efficiently.
How to Pay DEWA Bills Online
DEWA Dubai offers a wide range of online payment options, making bill payment convenient for residents.
The available online DEWA bill payment options include:
DEWA Smart App
The DEWA Smart App payment supports several payment methods, including:
- Credit/Debit Cards: Customers can pay DEWA bills online using debit or credit cards for transactions up to AED 750,000.
- Apple Pay: Customers can pay DEWA bills up to AED 500,000 per transaction.
- Samsung Pay: Samsung device users can pay bills of up to AED 500,000 per transaction.
- Noqodi Net Banking: Payments through Noqodi Net Banking are subject to service charges of AED 5 + VAT for bills valued at AED 25,000 and AED 20 + VAT for bills valued above AED 75,000
- Noqodi e-Wallet: Customers using the Noqodi e-Wallet are charged AED 1 + VAT for payments up to AED 100 and AED 3 + VAT for payments above AED 200.
- UAE Payment Gateway System (UAEPGS): UAEPGS redirects customers to their respective bank’s online banking service, allowing them to pay bills up to AED 500,000 per transaction.
DEWA Website
A convenient DEWA bill payment online option is the official website. Using the website, residents can pay bills through:
- Credit/Debit Cards: Can be used to pay bills up to AED 750,000 per transaction
- Samsung Pay: Samsung device users can use Samsung Pay for bill payments up to AED 500,000/transaction
- Noqodi Net Banking: The service charges of AED 5+ VAT will be charged for payments up to AED 25,000 and AED 20+ VAT for payments above AED 75,000
- Noqodi e-Wallet: For payments up to AED 100, a service charge of AED1+ VAT applies, while payments above AED 200 are charged AED 3+ VAT
- UAE Payment Gateway System (UAEPGS): The payment limit for UAEPGS customers is AED 500,000 per transaction
Rammas
Rammas is DEWA’s virtual assistant that helps residents with various transactional processes, such as EasyPay and multi-account bill payments. Consumers can use Rammas to pay bills via the DEWA website, the DEWA Smart App and WhatsApp.
Empay UAE Application
The Empay UAE smart app can be used to pay DEWA bills through multiple options, including credit cards, direct debit and bank transfer.
Dubai Now
The Dubai Now (Digital Dubai Authority) smart app allows residents to pay bills via credit cards, Apple Pay, Auto Pay and the Noqodi wallet.
EasyPay
EasyPay can be used to pay various types of bills, including Green Bill, Green Charger, Estimate and others.
The available payment options are:
- Credit Cards/Debit Cards
- Apple Pay
- Samsung Pay for Samsung devices
- Noqodi Net banking
- Noqodi e-Wallet
Other Ways to Pay the DEWA Bill
Customers looking for options can consider these for DEWA bill payment.
Auto Pay
The service automatically deducts bill payments from the customer’s bank account through the partner bank’s smart channels, adding to users’ convenience. The list of partner banks is as follows:
- Abu Dhabi Commercial Bank (ADCB)
- Abu Dhabi Islamic Bank (ADIB)
- Ajman Bank
- Arab Bank
- Commercial Bank of Dubai (CBD)
- Dubai Islamic Bank (DIB)
- Emirates NBD (Online payment)
- First Abu Dhabi Bank (FAB)
- Habib Bank AG
- Al Hilal Bank
- HSBC Bank
- Mashreq Bank (MSQ)
- HSBC Bank- Middle East
- National Bank of Fujairah (NBF)
- National Bank of Umm Al Quwain (NBQ)
- RAK Bank
- Sharjah Islamic Bank (SIB)
- Standard Chartered Bank (SCB)
- United Arab Bank
- Emirates Islamic Bank
Etisalat
The Etisalat payment machines and e&money mobile app can be used to pay DEWA bills. Please note that Etisalat Payment Machines accept cash only.
Tayseer
Tayseer allows users to pay multiple DEWA account bills using a Reference Number. The payment process to pay bills through Tayseer includes:
- Generate a Tayseer reference number through the DEWA website.
- Select existing accounts, upload a file or regenerate a reference from Tayseer History.
- Pay using the available online channels. For cheque payments, use Emirates NBD cheque deposit machines.
Please remember that cheque payments are credited to the account only after successful realisation.
Banks
Multiple banks in Dubai accept DEWA bills, including:
- Abu Dhabi Commercial Bank (ADCB)
- Abu Dhabi Islamic Bank (ADIB)
- Ajman Bank
- Arab Bank
- Al Maryah Community Bank
- Commercial Bank of Dubai (CBD)
- Dubai Islamic Bank (DIB)
- ENBD CDM (Cheque only)
- Emirates NBD (Online payment)
- Emirates Islamic Bank
- First Abu Dhabi Bank (FAB)
- Habib Bank AG
- Al Hilal Bank
- HSBC Bank
- Mashreq Bank (MSQ)
- Al Masraf Bank
- National Bank of Fujairah (NBF)
- National Bank of Umm Al Quwain (NBQ)
- RAK Bank
- Sharjah Islamic Bank (SIB)
- Standard Chartered Bank (SCB)
- United Arab Bank
ENOC/EPPCO Petrol Stations
The DEWA bill can be paid in cash at ENOC/EPPCO service stations through the cashier or smart kiosks.
Cash/Cheque Deposit Machines
The cheque and cash DEWA bill payment can be made through Emirates NBD and Emirates Islamic Bank cash/cheque deposit machines available across the emirate, as well as at the DEWA Customer Happiness Centres.
These are different methods for paying DEWA bills in Dubai. The multiple options and straightforward process allow residents to settle their bills conveniently through their preferred option.
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