How to pay DEWA bills using ENOC/EPPCO in Dubai
Dubai’s scorching heat makes staying cool a priority, which means keeping your DEWA bill paid! But who has time to wait in line at a customer service centre? Luckily, you can opt for DEWA bill payment using ENOC/EPPCO in Dubai. These service stations have dedicated kiosks for you to pay your DEWA bill on the go!
The guide will outline how to pay DEWA bills using ENOC/EPPCO in Dubai with other payment methods.
How to Pay DEWA bill Using ENOC/EPPCO in Dubai
ENOC and EPPCO stations are strategically located throughout Dubai, making them a great option for quick and easy DEWA bill payments. This partnership between DEWA and ENOC allows you to pay your DEWA bills in Dubai 24/7, fitting your busy schedule.
There are two ways to pay your DEWA bill at ENOC/EPPCO stations:
- Cashier: Approach the cashier with your DEWA account number and the amount you want to pay. Note that cash is the only accepted payment method at the cashier.
- Smart Kiosk: For a quicker and more automated experience, opt for the self-service smart kiosk. You’ll need your DEWA account number and the cash amount for your payment.
Remember, both cashier and kiosk transactions at ENOC/EPPCO require cash payment.
Also, payments made before 03:00 PM will be reflected in your DEWA account on the same day. Transactions after 03:00 PM will be credited the next business day.
Are you still looking for other bill payment channels for DEWA? Read below!
Other DEWA Bills Payment Channels
To make it easier for residents to pay their bills on time, DEWA has partnered with third parties/agencies to facilitate bill payment via cash or debit/credit card.
One method we have already discussed is DEWA bill payment using ENOC/EPPCO in Dubai. Other methods include:
- DEWA Smart App
- DEWA Website
- empay UAE Smart App
- DubaiNow App
- Easy Pay
- Auto Pay
- Apple Pay
- Samsung Pay
- Pay DEWA bill using Etisalat’s e& money app
- Tayseer (for multiple DEWA accounts)
- Banks
- Emirates NBD and Emirates Islamic Bank cash/cheque deposit machines
Another addition to these conventional methods is paying the DEWA bill via WhatsApp. Dial +971-4-601-9999 as a contact on the WhatsApp application and proceed from there until you have viewed or paid the bill.
FAQs About DEWA Bill Payment Channels ENOC/EPPCO in Dubai
Can we pay our DEWA bill at EPPCO/ENOC stations with a debit/credit card?
No, DEWA bill payment using ENOC/EPPCO in Dubai can only be made through cash. If you want to pay the bill via debit/credit card, try the other payment methods mentioned above.
How can I complain to DEWA about the high consumption bill?
If you have taken steps to reduce your energy consumption but still find that your bills are excessively high, you can complain about DEWA’s high consumption.
You can do this by visiting their website or using their smart app. You can also send an email to customercare@dewa.gov.ae or call +971-4-601-9999. Please note that it may take up to three days to receive a response from a representative.
What is the process to disconnect DEWA from home?
The process for DEWA disconnection and transfer is easy. Visit the DEWA official website, DEWA Smart App or UAE Pass to apply for discontinuation. You can also request to transfer your DEWA account to a new address on the same portals.
If you are uncomfortable with the online process, you can always visit the DEWA Happiness Centres to complete the process offline.
WHAT IS HOUSING FEE DEWA?
Dubai housing fee is a 5% charge on the property’s annual rental value to be paid in monthly instalments.
This is the end of our guide on DEWA bill payment using ENOC/EPPCO in Dubai. If you think understanding the DEWA bill can help you consume electricity and water wisely, check out our guide on a detailed breakdown of your DEWA bill.
Are you curious about how your home uses resources while you’re away? DEWA Away Mode offers residential customers remote electricity and water consumption monitoring.
If you still have a list of FAQs about DEWA, subscribe to MyBayut to find out more!
