All about Twajudi in the UAE

• What is Twajudi
• Twajudi service charges
• Documents for Twajudi

Twajudi (تواجدي) is a government service to help UAE nationals and residents with valid residency visas who are outside the UAE. The Ministry of Foreign Affairs and International Co-operation (MoFAIC) has urged expat residents and Emiratis to take note of the travel advisories and guidelines of the ministry while travelling abroad. This ensures their safety outside the country and helps the ministry fulfil its objective of protecting resident travellers, even when they are abroad. 

This is especially true in the current situation with the outbreak of coronavirus pandemic in the UAE, as a result of which many UAE residents have had to prolong their stays in foreign countries. 

WHAT IS TWAJUDI

The newly introduced Twajudi service enables the ministry and its diplomatic missions to stay in touch with Emiratis and UAE residents with valid residency visas, in the event of a crisis or emergency, while they are away so they can safely reach home. 

All such travellers can register themselves and their families on MoFAIC’s Twajudi service, which can be easily accessed from the ministry’s website or smart app on Android and iOS.

According to an official statement by the ministry: “This unprecedented step spurs from the keenness of the UAE and the Ministry of Foreign Affairs and International Cooperation to ensure the health and safety of residents on its land and facilitate their return to the country in emergency cases.”

Recently, the UAE suspended the entry of residency visa holders for a period of two weeks as part of the government’s measures to curb the spread of coronavirus. Residents who are abroad can avail of the Twajudi service and contact their local UAE diplomatic mission to get support and also to streamline their return. 

If you are currently abroad, contact your the local diplomatic mission as well as your employer in the UAE in case you are on a business trip. 

To access Twajudi services, visit the MoFAIC website and click on ‘Twajudi for residents’ on the Individual Services page. You can also use the Twajudi app to use this service. In addition, you can also sign up for the service at UAE embassies across the globe. One can also reach the ministry at their toll-free number: 800-44444. 

There are several benefits to the Twajudi service. When you sign up for Twajudi service, you will receive a text message on your registered UAE phone number when you arrive in the destination country. The SMS will have emergency contact numbers that you reach out to in a crisis situation. This also includes contact details of the local UAE embassy. 

FAQs

What if a country has no UAE diplomatic mission?

If you are stuck in countries with no UAE diplomatic representation, residents can reach the ministry on this number: +971-6005-99991. You can also visit the ‘Foreign Missions in UAE’ page on the ministry’s website to check if the country you are travelling to has a diplomatic mission or not. 

Are there any Twajudi charges?

There are no Twajudi fees or service charges.

What are the documents required?

There are no documents required to sign up for Twajudi. 

This concludes our guide on Twajudi. This one of the measures taken by the UAE government to fight coronavirus. It is imperative that all of us cooperate with the relevant ministries to stop the effects of the virus. If you want to learn more about travel guidelines in the current scenario, we have answered lots of travel-related questions during the coronavirus pandemic on our blog.

Subscribe to MyBayut to get the latest updates about the unfolding situation and stay safe!