Complete guide to the Trakheesi system in Dubai
- What is Trakheesi
- Permits For Property Advertisements
- Trakheesi Permit Number For Bayut/dubizzle Listings
- Applying For A Broker E-Card
- Real Estate Licences
Trakheesi is an online portal operated by the Dubai Land Department (DLD). It was created to streamline the real estate industry and offers a range of key services for real estate professionals in the emirate.
Let’s delve into the essentials of Trakheesi that every real estate agent should know. We will also see how you can generate a Trakheesi permit for your property listings.
What is Trakheesi?
The DLD established Trakheesi to offer smart real estate services for brokers and real estate companies. These services include licencing, permits and e-cards.
By introducing the Trakheesi system, the Dubai Land Department (DLD) aims to streamline and regulate various transactions and procedures for real estate professionals.
Let’s look at the essential services real estate professionals can utilise on Trakheesi.
Permits for property advertisements
It is mandatory to have a marketing permit to publish any property advertisements in Dubai. This permit, called the “Trakheesi permit”, is also a requirement for property listing to go live on real estate portals, such as Bayut and dubizzle.
Trakheesi permits are necessary for advertising a property on the following mediums:
- Newspaper Advertisement
- Real Estate Promotional Stand
- Printed Advertisement
- Advertisements by SMS
- Promotional Stand
- Promotional Campaign
- Launching Real Estate Projects
- Real Estate Seminar Permit
- Open Day
- Advertising Boards
- Classified Advertisement
- Electronic Advertisement
This permit helps curb false and duplicate real estate advertisements in Dubai and ensures all advertised properties are sold or leased with the legal owner’s permission.
How to generate a Trakheesi permit number for your Bayut and dubizzle listings
To have your property listing live on Bayut or dubizzle, you need a Trakheesi permit number (the number obtained from the permit).
Let’s now go through the step-by-step process of generating a Trakheesi permit.
Step One: One requirement to apply for a Trakheesi permit is an advertising format. To do this, head over to the listing management system for both Bayut and dubizzle: Profolio™.
Create a new listing draft, add relevant information about the property, such as Title and Description and upload the photographs. You can then view the advertising form. Screenshot this form (in jpeg or png format).
You’ll also need a marketing contract from the owner. This is either a Form A from the Dubai Land Department or an NOC from the legal owner.
Step Two: Log into your Trakheesi account. Real estate professionals usually have their accounts under ‘Business Owner’ (your Dubai Broker account).
Step Three: Click on the ‘Trakheesi’ in the first menu. It directs the user to a Trakheesi dashboard.
Step Four: There are four menus on the Trakheesi dashboard.
Here’s what each one does:
- License: View the (user’s) real estate agency’s DLD licence.
- Permit: Apply for a Trakheesi permit.
- Warning: View all warnings that have been issued.
- Fines`: View all fines issued to the real estate agency.
Click on ‘Permit’ to apply for your Trakheesi permit.
Step Five: The Permit page features a table that details all the previously approved Trakheesi permits.
Click on ‘Add Property’ – which will open a dialogue box displaying five types of properties: Project, Land, Building, Villa and Unit.
Please note that properties in DIFC, under ‘Building’, have a separate permit option.
Choose the correct type of property and fill in all the necessary information*, including:
- Area
- Building Name
- Land Number
- Unit Number
- Municipality Number
*Please refer to the property’s title deed to find this information
On typing in the building’s name, a drop-down menu will appear that displays a list of properties with similar names. Choose your building, and then click search.
A new section to fill in more information will open up. Fill in the necessary information, including:
- Purpose – rent or sale.
- Price From and Price To – the price range of the property.
- Amenities (this is optional).
- Project number (this is exclusively when applying for a Trakheesi permit for projects).
Once you’re done, click the ‘save’ button at the bottom of the dialogue box.
Usually, the Trakheesi permit applications have an ‘auto-approval’ option enabled, which means you can instantly see the property’s name on top of the table on the Permits page.
You can see the Trakheesi number under the ‘Permit #’ column of the property you have added.
Step 6: Head over to the draft of your property listing on Profolio™ – under the Manage Listings section. You can click on the dots near your individual listings and add the Trakheesi number. You are now a big step closer to having your listing live on Bayut or dubizzle!
Real estate licences
Real estate businesses in Dubai can only operate with valid licences. So, whether you want to start a brokerage or set up a consultancy, you must procure the relevant licence that permits you to operate legally.
Trakheesi Dubai deals with the issuance and renewal of a variety of licences for real estate companies to operate in Dubai. These include Free Zone, Developer and Deed Licences, amongst others.
The following entities in the real estate sector can obtain licences from the Trakheesi system in Dubai:
- Mortgage Consultancies
- Mortgage Brokers
- Consultancies
- Developers
- Leasing and Selling Brokerages
- Real Estate Services Trustee
- Real Estate Registration Trustee
- Exhibition Organisers
- Owner’s Association Management
- Real Estate Management Supervision
- Valuation Services
- Property Inspection
- Leasing and Management (Self-Owned)
- Leasing and Management (Others)
- Real Estate Representatives
The Trakheesi online system is also integrated with the Dubai Economic Development for a seamless user experience. It automatically syncs the licence data between the databases if there is any modification in the licencing information.
How to apply for a real estate licence through Trakheesi Dubai
Take a look below at the steps to apply for a licence for real estate companies through the Trakheesi system:
- Visit the DED or Free Zone authority and submit your request.
- Once you have received approval, visit the official Trakheesi website.
- Choose the ‘Register’ option.
- Fill in the required information and upload the necessary documents.
- Print the approval form.
- Visit the DED or Free Zone authorities with the approval form and complete the rest of the procedure there.
- Login to the Trakheesi website and update your Trade Licence number.
The documents required and the fees payable will depend on the type of licence that the real estate company is applying for. Under ‘Activity Rules’, you can learn about the necessary documents, requirements and applicable fees for different real estate activities on the official Trakheesi website.
E-Cards for real estate brokers
Real estate brokers can also apply for the Trakheesi broker card through the system. Once the licence is issued, brokers can conduct a variety of transactions online, reducing the need to visit the Dubai Land Department.
How to apply for the Trakheesi Broker Card
Brokers can also apply for e-cards through the Trakheesi Dubai system. Once applicants have logged into their Trakheesi account, they can choose the relevant service and fill in the required details.
Here are the documents required for broker registration:
- Personal Photo.
- Valid passport copy or Emirates ID (must be under the same licence).
- Real Estate Practitioner Course Certificate.
- Good conduct certificate from Dubai Police and addressed to Dubai Land Department or RERA.
Once the payment is made, the Trakheesi Dubai Land Department will be issued within two working days.
Points to remember for newspaper advertisements
- It is mandatory to use both English and Arabic in newspaper advertisements.
- Off-plan properties’ advertisements must mention the name of the developer, escrow account number, expected date for project completion and proposed service fees (you can obtain this information from the developer).
- The real estate broker and the brokerage’s phone numbers must be mentioned in the advertisement.
- The real estate permit number must be mentioned in the advertisement.
Trakheesi Dubai location and contact details
If you have more questions, you can always visit the Dubai Land Departments located on Baniyas Road in Deira.
If you prefer to have your queries resolved over the phone, you can reach out to the authorities via the Customer Care Number: 800-4488.
FAQs About Trakheesi
When generating a permit for a building, does the agent require permits for each unit in the building, or should they obtain a single permit for the whole building?
In this situation, you can apply for a permit for the whole building. You can do this from the Building tab on the Permits page.
What happens if the documentation or information about the property is incorrect?
When applying for a permit, the information is validated with data from the DLD. If incorrect information is shared, your permit request will be rejected.
A client purchases an off-plan property from a developer and wants to sell it before handover. Would the Trakheesi permit be under primary or secondary property?
Since the property has been purchased from the developer, it would be considered a secondary property.
We hope this guide helps you understand the Trakheesi system in Dubai! If you’re planning to enter the city’s exciting real estate industry, take a look at our guide on becoming a real estate agent in Dubai.
You can learn other common real estate terms in Arabic! It’s also a good idea to familiarise yourself with the various RERA forms in Dubai, which are needed for real estate transactions and procedures.
Moving to the emirate soon? Learning to use the REST app by Dubai Land Department is a must.
Stay tuned to MyBayut for more articles on the real estate market in Dubai!