List of TAQA Distribution offices in Abu Dhabi
TAQA (Abu Dhabi National Energy Company) is a leading integrated utilities and energy group, primarily focused on power generation, water desalination and oil and gas production. It operates across 11 countries, supplying a significant portion of Abu Dhabi’s electricity and water needs, and is also involved in renewable energy through its ownership in Masdar. TAQA’s activities are central to the region’s energy infrastructure, making it a vital company for both residential and industrial customers. TAQA offices in Abu Dhabi offer a range of services, including account setup, meter installation and bill payment for residential and commercial clients in Abu Dhabi.
TAQA OFFICES IN ABU DHABI
Since January 2025, Abu Dhabi Distribution Company (ADDC) and Al Ain Distribution Company (AADC) have been operating under the new name TAQA Distribution.
Abu Dhabi Transmission and Despatch Company (TRANSCO) is now called TAQA Transmission and Sustainable Water Solutions Holding Company (SWS Holding) is known as TAQA Water Solutions. SWS Holding takes ownership of Abu Dhabi Sewerage Services Company (ADSSC), the sole entity responsible for all wastewater collection, management and reuse.
While TAQA has a robust online presence, it maintains several offices in Abu Dhabi, offering a diverse range of services for business entities and residents.
Here’s a complete list of TAQA branches in the capital city, should you want to pay a visit.
TAQA Headquarters
Where is the TAQA headquarters located? TAQA headquarters are based in Al Maqam Tower, Al Maryah Island. The tower was developed by Mubadala Investment Company and has received the “LEED for Core and Shell–Gold” Pre-Certification.
LEED (Leadership in Energy and Environmental Design) is a prestigious certification by the U.S. Green Building Council (USGBC) for sustainable building practices. Al Maqam Tower is located in Abu Dhabi Global Market (ADGM), one of the most prestigious financial districts in the UAE capital.
- Location: Al Maqam Tower (Tower 3), Abu Dhabi Global Market Square, Al Maryah Island.
- Contact: +971-2-691-4900
TAQA Distribution Head Office Abu Dhabi
Does TAQA have an office in Abu Dhabi? The TAQA Distribution head office in Abu Dhabi is located on Al Falah Street, a bustling residential and commercial area in the heart of the capital city. The outlet offers a wide range of services that include:
- Bill Payment
- Water and Electricity Request for New Tenant
- Shifting Quotation for Water & Electricity
- Water and Electricity Shifting Request
- Water and Electricity Demolition Request
- Issuance/Renewal of electrical contracting license
- Tents Connection
- Account Closing Request
- Request a Certificate: To Whom It May Concern
- Request a Refund of Credit Balance
- Incident Clearance Case & Penalties
The TAQA Head Office is recognised for proactively addressing customer complaints and requests promptly. Visit the venue if you have any pending issues.
- Location: Al Falah Street, 12, Al Bawakhir Street, Al Danah
- Timings: Monday to Thursday: 07:00 am to 04:00 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
TAQA Office Location: Water Solutions Head Office
Located in Sky Tower on Al Reem Island, TAQA Water Solutions’ Head Office is an ideal customer service centre for water-related queries and support.
TAQA Mussafah branch
- Location: The Village Mall
- Timings: Monday to Friday and Sunday: 07:00 am to 04:00 pm | Closed on Saturday
- Contact: 800-2332
TAQA Baniyas office
- Location: Baniyas Co-operative Society Building, 2nd Street, Baniyas West
- Timings: Monday to Thursday and Sunday: 08:00 am to 09:00 pm | Closed on Friday and Saturday
- Contact: 800-2332
You can also find a TAQA Distribution branch in Al Raha, Al Yahar and other locations within Abu Dhabi.
TAQA AND TAMM PARTNER OUTLETS
In addition to its TAQA offices in Abu Dhabi, the company has offices in partnership with TAMM, offering a range of services.
MADINAT ZAYED TAMM CENTRE
The TAMM Centre at Madinat Zayed caters to the residents of the area and other nearby districts.
- Location: 45, Al Riyoum Street, Zayed City, Al Dhafra
- Timings: Monday to Thursday: 07:30 am to 03:30 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
AL MARFAH TAMM CENTRE
- Location: Al Baldiayat Street, Al Marfah
- Timings: Monday to Thursday: 07:30 am to 03:30 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
AL SILA TAMM CENTRE
- Location: Al Sila Street, Abu Dhabi
- Timings: Monday to Thursday: 07:30 am to 03:30 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
DELMA TAMM CENTRE
- Location: 11, Al Riwayah Street, Dalma Island
- Timings: Monday to Thursday: 07:30 am to 03:30 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
GHAYATI TAMM CENTRE
- Location: 24, Al Radah Street
- Timings: Monday to Thursday: 07:30 am to 03:30 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
LIWA TAMM CENTRE
- Location: Um Az Zumul, Hameem, Aradda Road
- Timings: Monday to Thursday: 07:30 am to 03:30 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332 | +971-2-898-8888
FAQs
HOW CAN YOU CHECK YOUR TAQA BILL ONLINE?
To check your TAQA (formerly ADDC/AADC) bill online, you’ll need to create an online account on the TAQA Distribution website or through their mobile app. Once registered, you can log in and access your bill information, including details and payment options.
You can activate your online account by visiting the official TAQA website or the call centre at 800-2332.
What companies are under TAQA?
TAQA (Abu Dhabi National Energy Company) has several subsidiary companies under its umbrella. Some key ones include TAQA Transmission, formerly known as TRANSCO, and TAQA Distribution, which was formed by the merger of Abu Dhabi Distribution Company (ADDC) and Al Ain Distribution Company (AADC).
Additionally, TAQA Arabia is a significant entity within the group, established as a holding company acquiring several energy-related businesses, including GENCO, NVGC, Repco, Trans Gas, QGG, and Global Energy.
Is ADDC part of TAQA?
Yes, the Abu Dhabi Distribution Company (ADDC) is part of the Abu Dhabi National Energy Company (TAQA). In fact, ADDC is a subsidiary of TAQA. Furthermore, ADDC and Al Ain Distribution Company (AADC) have merged under the new brand, TAQA Distribution, starting from January 2025.
Is TAQA Abu Dhabi a government company?
Yes, TAQA (Abu Dhabi National Energy Company) is a government-controlled company. TAQA plays a crucial role in Abu Dhabi’s energy sector, particularly in power generation and water desalination. While TAQA is a government-related entity, it is also publicly listed on the Abu Dhabi Securities Exchange (ADX).
Is TAQA related to ADNOC?
Yes, TAQA (Abu Dhabi National Energy Company PJSC) and ADNOC (Abu Dhabi National Oil Company) have formed several partnerships and joint ventures, including a significant renewable energy and green hydrogen venture. They are also shareholders in Masdar, a renewable energy company, with TAQA leading the renewables business and ADNOC leading the green hydrogen business.
That’s all for our round-up for the TAQA offices in Abu Dhabi. These offices are situated in various parts of the city, making it convenient for residents to address their complaints and issues.
TAQA ensures an uninterrupted water and electricity supply to homes and business entities. The service is similar to those offered by EtihadWE in the northern Emirates, DEWA in Dubai and SEWA in Sharjah. For a similar list of offices, check out the SEWA offices in Sharjah.
