List of ADDC offices in Abu Dhabi
One of the undeniable benefits of living in a well-established capital city like Abu Dhabi is the fact that residents face no shortage of amenities and basic essentials, such as water and electricity supply. The main organisation responsible for ensuring uninterrupted power supply in the capital is the Abu Dhabi Distribution Company or ADDC, a subsidiary of the Abu Dhabi Power Corporation. It is the main electricity and water supplier catering to residents of Abu Dhabi and the adjoining areas of Al Dhafra. The ADDC offices in Abu Dhabi offer several services which range from things as basic as setting up an account, to metre installation and bill payment for residential and commercial clients in Abu Dhabi.
ADDC OFFICES IN ABU DHABI
While ADDC has a robust online presence, it also has several offices in Abu Dhabi offering diverse services for business entities and residents. Here’s a complete list of ADDC branches in the capital city, should you want to pay a visit.
ABU DHABI DISTRIBUTION COMPANY ADDC HEAD OFFICE
The ADDC head office in Abu Dhabi is located on Al Falah Street, a bustling residential and commercial area in the heart of the capital city. The outlet offers a wide range of services that include:
- Bill Payment
- Water and Electricity Request for New Tenant
- Shifting Quotation for Water & Electricity
- Water and Electricity Shifting Request
- Water and Electricity Demolition Request
- Issuance/Renewal of electrical contracting license
- Tents Connection
- Account closing Request
- Request a certificate Whom It May Concern
- Request a refund of credit balance
- Incident Clearance Case & Penalties
The ADDC HQ is known for proactively catering to customer complaints and requests in a timely fashion. Visit the HQ if you have any pending issues.
- Location: Al Falah Street, 12, Al Bawakhir Street,Al Danah
- Timings: Monday to Thursday: 07:00 am to 04:00 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
ADDC CONTACT CENTRE
The Abu Dhabi Distribution Company Contact Centre is located near the National Energy and Water Resource Centre on Al Falah Street. The office is 400 metres far from the ADDC HQ.
The services available at the centre include a range of account set-up facilities, emergency services and others.
- Emergency services
- Account and services inquiries
- Tent connection
- New Tenant services
- Certificate Requests
- Credit transfer
Besides these main services, the centre also caters to bill payments and other account management requests.
- Location: Al Falah Street, Zone 1-E18-03
- Timings: Monday to Thursday: 07:00 am to 04:00 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
ADDC MUSSAFAH OUTLET
- Location: Tasheel Village Mall
- Timings: Monday to Thursday: 08:00 am to 06:00 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
ADDC BANI YAS OUTLET
- Location: 10, Bawabat Al Sharq Mall, Bani Yas
- Timings: Monday to Thursday: 08:00 am to 06:00 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
ADDC AND TAMM PARTNER OUTLETS
Besides the ADDC offices in Abu Dhabi, the company also has offices in partnership with TAMM offering various services.
MADINAT ZAYED TAMM CENTRE
The TAMM Centre at Madinat Zayed caters to the residents of the area and other nearby districts.
- Location: 45, Al Riyoum Street, Zayed City, Al Dhafra
- Timings: Monday to Thursday: 07:30 am to 03:30 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
AL MARFAH TAMM CENTRE
- Location: Al Baldiayat Street, Al Marfah
- Timings: Monday to Thursday: 07:30 am to 03:30 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
AL SILA TAMM CENTRE
- Location: Al Sila Street, Abu Dhabi
- Timings: Monday to Thursday: 07:30 am to 03:30 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
DELMA TAMM CENTRE
- Location: 11, Al Riwayah Street, Dalma Island
- Timings: Monday to Thursday: 07:30 am to 03:30 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
GHAYATI TAMM CENTRE
- Location: 24, Al Radah Street
- Timings: Monday to Thursday: 07:30 am to 03:30 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332
LIWA TAMM CENTRE
- Location: Um Az Zumul, Hameem, Aradda Road
- Timings: Monday to Thursday: 07:30 am to 03:30 pm |Friday: 07:30 am to 12:00 pm | Closed on Saturday and Sunday
- Contact: 800-2332 | +971-2-898-8888
FAQs
WHAT IS ADDC?
Abu Dhabi Distribution Company or ADDC is the main electricity and water supplier in Abu Dhabi. It caters to households and businesses.
HOW CAN YOU CHECK YOUR ADDC BILL ONLINE?
You will need an online ADDC account to check usage, bills and avail of other services. You can activate your online account by visiting the official ADDC website or the call centre at 800-2332.
That’s all for our round-up for the ADDC offices in Abu Dhabi. These offices are located in different parts of the city making it convenient for residents to resolve their complaints and issues.
ADDC ensures uninterrupted water and electricity supply to homes and business entities. The company is similar to FEWA in the northern Emirates, DEWA in Dubai and SEWA Sharjah. For a similar list, check out the SEWA offices in Sharjah.
