Your complete guide to post offices in Abu Dhabi
Post offices in Abu Dhabi play a crucial role in facilitating day-to-day communication and parcel delivery throughout the emirate. Managed by Emirates Post, these branches offer practical services such as parcel delivery, P.O. Box rentals and drop-off points. Here’s a quick overview of how the postal system works and where to find the nearest location.
POST OFFICES IN ABU DHABI: AN OVERVIEW
Postal services in Abu Dhabi have evolved significantly since their early beginnings. Before a formal postal system existed, mail was delivered manually or carried by travellers moving between Gulf cities.
In 1972, the General Directorate of Postal Services was established under the Ministry of Communications. In 2007, Emirates Post Group Holding was formed, with Emirates Post operating as its subsidiary, evolving into the modern, nationwide postal network used today.
Today, the network has expanded across Abu Dhabi city, offering modern services such as parcel tracking, online P.O. Box rentals and digital delivery management. What started as a basic mail-handling office has grown into a fully digital postal ecosystem designed to support residents, businesses and e-commerce.
SERVICES OFFERED BY POST OFFICES IN ABU DHABI
You can mail letters and parcels through Emirates Post, but that’s not all. It also offers a range of services:
- Personal services
- Business services
- Digital services
- Suppliers
- Partners
PERSONAL SERVICES
Service | Description |
|---|---|
Service Track a Package | Description Review the current status and location of your shipment |
Service Rent Personal P.O. Box | Description Check the necessary information and begin the process for renting your personal P.O. Box |
Service Renew Personal P.O. Box | Description Easily and conveniently renew your existing P.O. Box subscription |
Service Get Rates | Description Access and check all the current rates for shipping and postal services |
Service Send Shipment | Description Find all the essential details and steps required for sending a shipment |
Service International Driving Permit | Description Know all the information and requirements needed to obtain an International Driving Permit (IDP) |
Service Emirates ID Authority | Description Get your Emirates ID card conveniently at any Emirates Post branch |
Service P.O. Box Rewards | Description Learn more about the rewards program associated with your P.O. Box |
BUSINESS SERVICES
Service | Description |
|---|---|
Service Track a Package | Description Review the current status and location of your business shipment |
Service Rent Corporate P.O. Box | Description Check the necessary information and begin the process for renting your company’s P.O. Box |
Service Renew Corporate P.O. Box | Description Easily and conveniently renew your existing Corporate P.O. Box subscription |
Service Get Rates | Description Access and check all the current rates for bulk shipping and business postal services |
Service Send Shipment | Description Find all the essential details and steps required for sending business shipments |
Service Marketing Solutions | Description Enable your business to reach a larger audience through various postal and digital channels |
Service PUDO / Service Points | Description Locate and use selected partner locations near you to easily pick up and drop off your packages |
Service Sign Up for a Corporate Account | Description Sign up now to enjoy the exclusive benefits and features of a dedicated Business Account |
DIGITAL SERVICES
Service | Description |
|---|---|
Service Smart Places | Description Register your business across multiple digital mapping platforms and location-based applications for better visibility |
Service Mobile App | Description Download the official mobile application for convenient access to all services on the go |
Service Stamp Shop | Description Browse and purchase various stamps from this shop |
Service EPG NFT | Description Explore Emirates Post Group’s unique collection of Non-Fungible Token (NFT) stamps |
Service Registered Digital Communications | Description An easy, low-cost solution providing certified legal evidence and proof of receipt for your electronic correspondence |
Partnerships enable you to access services directly at Emirates Post branches. These include FedEx and Aramex shipping, business support for RAKDED Services (Ras Al Khaimah Department of Economic Development) and Creative City Free Zone setup and licenses.
For Suppliers, Emirates Post handles the issuance and renewal of official Postal Activity Licenses required for courier operations, alongside the necessary Supplier Registration process.
Emirates Post also offers specialised international shipping services, available at its numerous post offices in Abu Dhabi. Their International Sea Cargo provides reliable, cost-effective, and customisable solutions for both personal and business shipments.
For faster delivery, the International Air Cargo service caters to destinations including India, Nepal, Pakistan and the Philippines, offering flexible shipping options tailored to your needs.
ABU DHABI POST OFFICE LOCATIONS
Emirates Post maintains a network of Customer Happiness Centres strategically located across Abu Dhabi to ensure accessibility.
- NXN – Abu Dhabi Central Branch
- Location: Abu Dhabi Central
- Timings: Monday – Saturday, 08:00 am to 08:00 pm
- NXN – Al Aamrah Branch
- Location: Al Aamrah
- Timings: Monday – Friday, 08:00 am to 03:30 pm
- NXN – Al Ain Central Branch
- Location: Al Ain Central
- Timings: Monday – Saturday, 08:00 am to 08:00 pm
- NXN – Al Butain Branch
- Location: Al Butain
- Timings: Monday – Saturday, 08:00 am to 03:30 pm
- NXN – Al Dhafra Branch
- Location: Al Dhafra
- Timings: Monday – Friday, 08:00 am to 03:30 pm
- NXN – Al Dhannah Branch
- Location: Al Dhannah
- Timings: Monday – Friday, 08:00 am to 03:30 pm
- NXN – Al Hayer Branch
- Location: Al Hayer
- Timings: Monday – Friday, 08:00 am to 03:30 pm
- NXN – Al Mirfa Access
- Location: Al Mirfa
- Timings: Monday – Thursday, 07:30 am to 04:00 pm; Friday, 07:30 am to 12:30 pm
- NXN – Al Musafah Branch
- Location: Al Musafah
- Timings: Monday – Saturday, 08:00 am to 08:00 pm
- NXN – Al Mushrif Branch
- Location: Al Mushrif
- Timings: Monday – Saturday, 08:00 am to 08:00 pm
- NXN – Al Rahba Branch
- Location: Al Rahba
- Timings: Monday – Friday, 08:00 am to 03:30 pm
- NXN – Al Sila Access
- Location: Al Sila
- Timings: Monday – Thursday, 07:30 am to 04:00 pm; Friday, 07:30 am to 12:30 pm
- NXN – Al Wagn Branch
- Location: Al Wagn
- Timings: Monday – Friday, 08:00 am to 03:30 pm
- NXN – Al Zahiyah Branch
- Location: Al Zahiyah
- Timings: Monday – Friday, 08:00 am to 08:00 pm
- NXN – Bani Yas Branch
- Location: Bani Yas
- Timings: Monday – Saturday, 08:00 am to 08:00 pm
- NXN – Dalma Access
- Location: Dalma
- Timings: Monday – Thursday, 07:30 am to 04:00 pm; Friday, 07:30 am to 12:30 pm
- NXN – Das Island Branch
- Location: Das Island
- Timings: Monday – Saturday, 08:00 am to 12:30 pm; Sunday, 05:00 pm to 08:00 pm
- NXN – Ghayathi Access
- Location: Ghayathi
- Timings: Monday – Thursday, 07:30 am to 04:00 pm; Friday, 07:30 am to 12:30 pm
- NXN – Khalifa City Branch
- Location: Khalifa City
- Timings: Monday – Saturday, 08:00 am to 03:30 pm
- NXN – Masdar City Branch
- Location: Masdar City
- Timings: Monday – Friday, 08:00 am to 03:30 pm
- NXN – MBZ Branch
- Location: Mohammed Bin Zayed City (MBZ)
- Timings: Monday – Friday, 08:00 am to 08:00 pm
- NXN – Sweihan Branch
- Location: Sweihan
- Timings: Monday – Friday, 08:00 am to 03:30 pm
It is worth noting that business hours may vary between major Central Post Offices and smaller Customer Happiness Centres, particularly regarding extended services. It is highly recommended to check the official Emirates Post website or call their customer service (+971-600-599-999) for the most current operating hours before your visit, as they are subject to change, especially on public holidays. Most branches typically remain closed on Fridays and Saturdays.
FAQS ABOUT POST OFFICES IN ABU DHABI
How can I rent a PO Box in Abu Dhabi?
You can rent a PO Box by visiting any Emirates Post branch or applying through the Emirates Post mobile app/website. Choose a personal or corporate PO Box, pay the annual fee and your box will be assigned.
Are Abu Dhabi post offices open on weekends?
Most branches operate from Monday to Saturday, but timings may vary. Some smaller branches may remain closed on Saturdays, so always check the branch’s working hours.
What is the contact number for Abu Dhabi Central Post Office?
The customer service contact number for all branches, including the Central Post Office, is: +971-600-599-999.
How do I track a shipment sent through Emirates Post?
Use the tracking number provided on your receipt and enter it in the Emirates Post app or website under “Track Shipment.”
Can I pay utility bills at Abu Dhabi post offices?
Yes, many branches allow payment of selected utility bills and government services.
Is there a home delivery service for parcels in Abu Dhabi?
Yes, Emirates Post offers home delivery for courier parcels, which is why it’s regarded as one of the best courier services in Dubai and Abu Dhabi.
What documents are required to open a PO Box in Abu Dhabi?
You generally need:
- Valid Emirates ID (for individuals)
- Trade licence and authorisation letter (for businesses)
- Payment for the annual subscription
Are there business services available at Abu Dhabi post offices?
Yes. Services include corporate PO Boxes, bulk mail services and shipping and logistics support for companies.
Are Emirates Post offices closed on public holidays?
Yes, post offices close on UAE public holidays. Some locations may operate reduced hours on special occasions.
That brings us to the end of our guide to Abu Dhabi Post Offices. If you’re exploring the Emirates further, don’t miss our complete list of Dubai post office locations and services. And for hassle-free parcel sending, our step-by-step guide to using Emirates Post Dubai will walk you through the entire process.
