{"id":10740,"date":"2022-07-18T10:33:10","date_gmt":"2022-07-18T10:33:10","guid":{"rendered":"https:\/\/www.bayut.com\/agentportal\/?p=10740"},"modified":"2022-07-18T10:33:13","modified_gmt":"2022-07-18T10:33:13","slug":"all-about-real-estate-expectations","status":"publish","type":"post","link":"https:\/\/www.bayut.com\/agentportal\/all-about-real-estate-expectations\/","title":{"rendered":"All About Real Estate Expectations"},"content":{"rendered":"\n<ul><li><a href=\"#agent-expectations\">Agent Expectations<\/a><\/li><li><a href=\"#clients-expectations\">Your Clients&#8217; Expectations<\/a><\/li><li><a href=\"#managing-expectations\">Managing Expectations<\/a><\/li><\/ul>\n\n\n\n<p>Your expectations are your beliefs of what will happen in the future. They determine what you perceive as your reality and impact how you behave among those around you.<\/p>\n\n\n\n<p>In our session titled \u2018All About Expectations\u2019 at Bayut Academy, we delve into everything about real estate expectations in the UAE.\u00a0<\/p>\n\n\n\n<h2><strong>How Do Expectations Affect Us?<\/strong><\/h2>\n\n\n\n<p>Expectations can act as powerful motivators. If managed well, our expectations allow us to fulfil our goals, strive for improvement and continuously stay motivated.&nbsp;<\/p>\n\n\n\n<p>Everyone joins real estate for various reasons; to make money, to be your own boss, to have flexible working hours, or even to meet more people and look at incredible properties. Whatever your reason for joining real estate is, you likely have a set of unique expectations to go along with the start of your career.<\/p>\n\n\n\n<p>Before we dive into managing your clients&#8217; expectations, let&#8217;s establish what <strong>you<\/strong> should expect from a real estate career. <\/p>\n\n\n\n<p>Firstly, the UAE real estate industry is a highly competitive, high-pressure work environment. The number of real estate agencies and agents is at an all-time high, and this number only increases daily. <\/p>\n\n\n\n<p>As you join this industry, you should expect to become an expert in your specialisation. Whether you are in this field for the short or long term, clients are looking for knowledgeable and competent agents. Real estate agents are also expected to have essential working skills such as attention to detail, problem-solving, listening, good communication and time management.\u00a0 <\/p>\n\n\n\n<p>Finally, real estate agents in the UAE are expected to work weekends. This is your prime opportunity to arrange meetings and viewings with current and potential clients who work weekdays.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img width=\"1024\" height=\"640\" src=\"https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-A-21-03-1024x640.jpg\" alt=\"managing expectations\" class=\"wp-image-10798\" srcset=\"https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-A-21-03-1024x640.jpg 1024w, https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-A-21-03-300x188.jpg 300w, https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-A-21-03-768x480.jpg 768w, https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-A-21-03-640x400.jpg 640w, https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-A-21-03.jpg 1440w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><em>What were your expectations when you joined the real estate industry?<\/em><\/figcaption><\/figure>\n\n\n\n<h2 id=\"agent-expectations\"><strong>Three Dimensions Of Agent Expectations<\/strong><\/h2>\n\n\n\n<p>As an agent, you have three main dimensions of expectations.<\/p>\n\n\n\n<p>These are expectations from your Employer, Portals and Clients.&nbsp;<\/p>\n\n\n\n<p>Spend the next five minutes thinking about what you expect from each of these dimensions and write them down. We have outlined a few points below to help you get started!<\/p>\n\n\n<style>table#tableTopHeader735803,#tableTopHeader735803 td,#tableTopHeader735803 th,#tableTopHeader735803 caption{border:0;}#tableTopHeader735803 th[scope=\"row\"]{text-align: left;}#tableTopHeader735803 .mobile{display: none;}#tableTopHeader735803 .content td{text-align: center;}#tableTopHeader735803 .content td{padding: 10px 0;}#tableTopHeader735803 .content:nth-child(even) {background-color: #f7f7f7;}#tableTopHeader735803 .content:nth-child(odd) {background-color: #D1EDE1;}#tableTopHeader735803 th[scope=\"col\"]{text-align:center;}#tableTopHeader735803 th[scope=\"col\"] div:nth-child(1){border-top: 2px solid #000000;display: inline-block;border-bottom: 2px solid #000000;padding: 2px 5px 3px;margin-bottom: 10px;}@media only screen and (max-width: 600px) {#tableTopHeader735803 th[scope=\"row\"],#tableTopHeader735803 td {display: block;}#tableTopHeader735803 th[scope=\"row\"]{text-align: center; padding: 20px 0 10px;}#tableTopHeader735803 .desktop{display: none;}#tableTopHeader735803 .mobile{display: block;}.#tableTopHeader735803 content td div:nth-child(1),#tableTopHeader735803 .content td div:nth-child(2){display: inline-block; width: calc(50% - 10px); padding: 5px; vertical-align: top; text-align: left;}#tableTopHeader735803 .col-head{font-weight: bold; padding: 10px 0 5px;}#tableTopHeader735803 .content td{padding: 10px 0; margin: 10px; background-color: #ffffff;}#tableTopHeader735803{border-spacing: 0 15px;}}<\/style>\n<table width=\"100%\" border=\"0\" cellspacing=\"2\" cellpadding=\"0\" id=\"tableTopHeader735803\" class=\"datatabletopheadfilled\" dir=\"ltr\">\n<tbody>\n<tr class=\"header desktop\"><\/tr>\n<tr class=\"header desktop\">\n<th scope=\"col\">\n<div class=\"col-head\">Employer<\/div>\n<\/th>\n<th scope=\"col\">\n<div class=\"col-head\">Bayut &amp; dubizzle (Portals)<\/div>\n<\/th>\n<th scope=\"col\">\n<div class=\"col-head\">Clients<\/div>\n<\/th>\n<\/tr>\n<tr class=\"content\">\n<td>\n<div class=\"mobile col-head\">Employer<\/div>\n<div class=\"values\">Visa And RERA License<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Bayut &amp; dubizzle (Portals)<\/div>\n<div class=\"values\">Wide exposure<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Clients<\/div>\n<div class=\"values\">Politeness<\/div>\n<\/td>\n<\/tr>\n<tr class=\"content\">\n<td>\n<div class=\"mobile col-head\">Employer<\/div>\n<div class=\"values\">Administration Support<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Bayut &amp; dubizzle (Portals)<\/div>\n<div class=\"values\">Leads<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Clients<\/div>\n<div class=\"values\">Fair Practices<\/div>\n<\/td>\n<\/tr>\n<tr class=\"content\">\n<td>\n<div class=\"mobile col-head\">Employer<\/div>\n<div class=\"values\">Marketing Tools<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Bayut &amp; dubizzle (Portals)<\/div>\n<div class=\"values\">User Friendly Navigation<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Clients<\/div>\n<div class=\"values\">Responsive<\/div>\n<\/td>\n<\/tr>\n<tr class=\"content\">\n<td>\n<div class=\"mobile col-head\">Employer<\/div>\n<div class=\"values\">Healthy Work Environment<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Bayut &amp; dubizzle (Portals)<\/div>\n<div class=\"values\">CRM To Manage Leads<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Clients<\/div>\n<div class=\"values\">Clear Communication<\/div>\n<\/td>\n<\/tr>\n<tr class=\"content\">\n<td>\n<div class=\"mobile col-head\">Employer<\/div>\n<div class=\"values\">Training And Development<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Bayut &amp; dubizzle (Portals)<\/div>\n<div class=\"values\">Tools To Attract Motivated Clients<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Clients<\/div>\n<div class=\"values\">Market Knowledge<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n<p>Now that we have covered what you should expect from these dimensions, let&#8217;s look into what you should <strong>not<\/strong> expect.&nbsp;<\/p>\n\n\n\n<ul><li>Do not expect your employer to hand over clients who will buy instantly or a hand-holding attitude<\/li><li>From your portals, do not expect high-quality leads on poor-quality listings or listings which are not correctly priced. These listings show a lack of professionalism and effort as property seekers scroll through various sites<\/li><li>From the clients&#8217; dimension, don\u2019t expect clients to always know exactly what they want or to have an in-depth understanding of the real estate market.\u00a0<\/li><\/ul>\n\n\n\n<h2 id=\"clients-expectations\"><strong>What Are Clients Expecting From You?&nbsp;<\/strong><\/h2>\n\n\n\n<p>Clients expect a knowledgeable agent who will provide accurate information and guide them through the sales and purchase process. <\/p>\n\n\n\n<p>They expect to work with someone who has market expertise, is responsive and will negotiate the best price for their needs. <\/p>\n\n\n\n<p>On the other hand, clients do not want their brokers\u00a0to ask questions like, \u201cIs this cash or mortgage?\u201d, \u201ccan you come with your chequebook?\u201d or \u201ccall me back when you are ready to buy.\u201d<\/p>\n\n\n\n<p><strong>Buyer vs Seller Expectations<\/strong><\/p>\n\n\n<style>table#tableTopHeader212339,#tableTopHeader212339 td,#tableTopHeader212339 th,#tableTopHeader212339 caption{border:0;}#tableTopHeader212339 th[scope=\"row\"]{text-align: left;}#tableTopHeader212339 .mobile{display: none;}#tableTopHeader212339 .content td{text-align: center;}#tableTopHeader212339 .content td{padding: 10px 0;}#tableTopHeader212339 .content:nth-child(even) {background-color: #f7f7f7;}#tableTopHeader212339 .content:nth-child(odd) {background-color: #D1EDE1;}#tableTopHeader212339 th[scope=\"col\"]{text-align:center;}#tableTopHeader212339 th[scope=\"col\"] div:nth-child(1){border-top: 2px solid #000000;display: inline-block;border-bottom: 2px solid #000000;padding: 2px 5px 3px;margin-bottom: 10px;}@media only screen and (max-width: 600px) {#tableTopHeader212339 th[scope=\"row\"],#tableTopHeader212339 td {display: block;}#tableTopHeader212339 th[scope=\"row\"]{text-align: center; padding: 20px 0 10px;}#tableTopHeader212339 .desktop{display: none;}#tableTopHeader212339 .mobile{display: block;}.#tableTopHeader212339 content td div:nth-child(1),#tableTopHeader212339 .content td div:nth-child(2){display: inline-block; width: calc(50% - 10px); padding: 5px; vertical-align: top; text-align: left;}#tableTopHeader212339 .col-head{font-weight: bold; padding: 10px 0 5px;}#tableTopHeader212339 .content td{padding: 10px 0; margin: 10px; background-color: #ffffff;}#tableTopHeader212339{border-spacing: 0 15px;}}<\/style>\n<table width=\"100%\" border=\"0\" cellspacing=\"2\" cellpadding=\"0\" id=\"tableTopHeader212339\" class=\"datatabletopheadfilled\" dir=\"ltr\">\n<tbody>\n<tr class=\"header desktop\"><\/tr>\n<tr class=\"header desktop\">\n<th scope=\"col\">\n<div class=\"col-head\">Buyer\/Tenant Expectations<\/div>\n<\/th>\n<th scope=\"col\">\n<div class=\"col-head\">Seller\/Landlord Expectations<\/div>\n<\/th>\n<\/tr>\n<tr class=\"content\">\n<td>\n<div class=\"mobile col-head\">Buyer\/Tenant Expectations<\/div>\n<div class=\"values\">Understand needs and requirements<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Seller\/Landlord Expectations<\/div>\n<div class=\"values\">Price their home competitively <\/div>\n<\/td>\n<\/tr>\n<tr class=\"content\">\n<td>\n<div class=\"mobile col-head\">Buyer\/Tenant Expectations<\/div>\n<div class=\"values\">Arrange property viewings<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Seller\/Landlord Expectations<\/div>\n<div class=\"values\">Find a buyer for their home<\/div>\n<\/td>\n<\/tr>\n<tr class=\"content\">\n<td>\n<div class=\"mobile col-head\">Buyer\/Tenant Expectations<\/div>\n<div class=\"values\">Conduct thorough market research and have market knowledge<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Seller\/Landlord Expectations<\/div>\n<div class=\"values\">Sell their home within a specified period<\/div>\n<\/td>\n<\/tr>\n<tr class=\"content\">\n<td>\n<div class=\"mobile col-head\">Buyer\/Tenant Expectations<\/div>\n<div class=\"values\">Negotiate the best price<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Seller\/Landlord Expectations<\/div>\n<div class=\"values\">Negotiate and deal with potential buyers<\/div>\n<\/td>\n<\/tr>\n<tr class=\"content\">\n<td>\n<div class=\"mobile col-head\">Buyer\/Tenant Expectations<\/div>\n<div class=\"values\">Help throughout the entire purchase process<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Seller\/Landlord Expectations<\/div>\n<div class=\"values\">Help throughout the entire sales process <\/div>\n<\/td>\n<\/tr>\n<tr class=\"content\">\n<td>\n<div class=\"mobile col-head\">Buyer\/Tenant Expectations<\/div>\n<div class=\"values\">Post purchase care and evaluation<\/div>\n<\/td>\n<td>\n<div class=\"mobile col-head\">Seller\/Landlord Expectations<\/div>\n<div class=\"values\">Help with inspections<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n<h2 id=\"managing-expectations\"><strong>Managing Expectations&nbsp;<\/strong><\/h2>\n\n\n\n<p>If managed well, expectations can be a strong tool to help you grow and succeed in your real estate career. To stay focused, productive, and motivated in this career, we recommend managing your expectations through goal setting and others\u2019 expectations using effective communication.\u00a0<\/p>\n\n\n\n<h3><strong>Managing Your Own Expectations: Setting SMART Goals<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img width=\"1024\" height=\"640\" src=\"https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-C-21-03-1024x640.jpg\" alt=\"smart goals to manage expectations\" class=\"wp-image-10799\" srcset=\"https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-C-21-03-1024x640.jpg 1024w, https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-C-21-03-300x188.jpg 300w, https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-C-21-03-768x480.jpg 768w, https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-C-21-03-640x400.jpg 640w, https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-C-21-03.jpg 1440w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><em>Setting SMART goals is your first step to success <\/em><\/figcaption><\/figure>\n\n\n\n<p>Smart Goals are Specific, Measurable, Attainable, Relevant and Timebound.<\/p>\n\n\n\n<p>For example, \u201cI want to make more money\u201d is not a smart goal, whereas \u201cI want to sell 20 houses in my first year\u201d would be considered a smart goal.&nbsp;<\/p>\n\n\n\n<p>Goal setting is vital as it gives you a clear idea of what you\u2019re trying to achieve. You will never reach your destination if you don\u2019t know where you are trying to go. SMART Goals are set by top performers in every industry, they help you gain clarity and focus on your priorities. <\/p>\n\n\n\n<p>Goal setting also allows you to set yourself up for smaller achievements along the way.&nbsp;<\/p>\n\n\n\n<p><strong>3 Golden Rules For Goal Setting&nbsp;<\/strong><\/p>\n\n\n\n<ol><li>Set your goals in writing&nbsp;<\/li><li>Develop an action plan&nbsp;<\/li><li>Stay committed through the course<\/li><\/ol>\n\n\n\n<h3><strong><em>Managing Others\u2019 Expectations \u2013 Effective Communication<\/em><\/strong><\/h3>\n\n\n\n<p>Effective communication goes beyond simply exchanging information, it involves understanding the intent behind the communicated information and ensuring accurate interpretation between the sender and receiver.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img width=\"1024\" height=\"640\" src=\"https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-B-21-03-1024x640.jpg\" alt=\"managing expectations \" class=\"wp-image-10800\" srcset=\"https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-B-21-03-1024x640.jpg 1024w, https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-B-21-03-300x188.jpg 300w, https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-B-21-03-768x480.jpg 768w, https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-B-21-03-640x400.jpg 640w, https:\/\/www.bayut.com\/agentportal\/wp-content\/uploads\/2022\/03\/Managing-Expectations-B-21-03.jpg 1440w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><em>Good communications skills can help with expectations management<\/em><\/figcaption><\/figure>\n\n\n\n<h3>Albert Mehrabian\u2019s 7-38-55 Communication Model&nbsp;<\/h3>\n\n\n\n<p>When communicating, your actual words only account for a fraction of what people understand. A speaker&#8217;s pitch, tone, speed, pauses, body language, etc express much more than the words spoken.\u00a0 These non-verbal elements present essential clues relating to the speaker\u2019s thoughts and feelings. <\/p>\n\n\n\n<p>The 7-38-55 Communication Model was put forward by Professor Albert Mehrabian in the 1970s, which states that 7% of communication comes from our spoken words, 38% from our tone of voice and 55% from our body language.\u00a0<\/p>\n\n\n\n<h3>3 Golden Rules on Communicating Effectively&nbsp;<\/h3>\n\n\n\n<ol><li>Use active listening&nbsp;<\/li><li>Pay attention to your body language&nbsp;<\/li><li>Use simple and straightforward language&nbsp;<\/li><li>Be specific and direct&nbsp;<\/li><\/ol>\n\n\n\n<p>In conclusion, set clear and defined goals to manage your own expectations. Outline a plan of action to help you stay committed. Remember to communicate clearly with those around you and offer valuable advice based on your market expertise to your clients.\u00a0<\/p>\n\n\n\n<p>Continue your learning journey by registering for one of our interactive workshops at <a href=\"https:\/\/www.bayut.com\/academy\" target=\"_blank\" aria-label=\"undefined (opens in a new tab)\" rel=\"noreferrer noopener\">Bayut Academy<\/a>. You can also check out a wide range of real estate articles on our <a href=\"https:\/\/www.bayut.com\/agentportal\/blog\/\">Content Corner<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do you manage your clients&#8217; expectations effectively? In this article, we take a look at what your clients expect and how you can manage them<\/p>\n","protected":false},"author":7,"featured_media":10797,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[381],"tags":[426],"category_group":[],"yst_prominent_words":[79,67],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v14.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Managing Expectations in real estate: clients, setting goals<\/title>\n<meta name=\"description\" content=\"What are expectations and how do you manage your real estate clients&#039; expectations? 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