e-TQM College - (State)
To be the college of choice in the Arab World for TQM and related knowledge requirements and to enable individual development and growth in a virtual learning environment. The e-TQM College, as a serious initiative, is launched for the purpose of encouraging the interest, uptake and application of TQM thinking in the Arab World through, innovative, affordable and accessible means. The e-TQM College provides learning opportunities to all those individuals aspiring to specialize in quality management and to those associated with its implementation and management.
The objectives set by the e-TQM College are to provide practicing managers in the Arab World with the opportunity to advance their careers and professional development by developing pioneering, up to date and relevant courses. To make the e-TQM College internationally recognized through affiliations and accreditation. To play emphasis on Innovation and Creativity. To develop the right IT infrastructure that enables wider access with on-line support. To work in partnership with Centers of Excellence around the world. To compete on Value for Money through mass customization. To apply the most stringent Quality Assurance standards. To grow the College through mass access providing benefits to all. The approach adopted is through developing pioneering, up to date and relevant courses and programs by applying equal opportunity policies and practices.
The idea for setting up the e-TQM College was first conceived within Dubai Police. Dubai Police has, over the last 10 years or so, taken lead in not only applying TQM principles in policing and support activities but has also been extremely proactive in sharing its humble but effective experience with quality implementation with other police forces in the Arab World. The level of passion, enthusiasm and belief related to the importance of TQM within Dubai Police’s leadership team has encouraged them to launch a newsletter which is edited within the TQM department and which is published and distributed throughout the Arab World on a regular basis. The response to this initiative was overwhelming, the initial printing run was 5000 copies, which got increased to 10,000 copies and the demand for more copies was still overwhelming. People were still thirsty and avid to know more about TQM generally speaking and in the context of policing more specifically.
In response to this popular demand, came the idea of setting up an online College for supporting the growth of quality in policing and to use the College as a vehicle for spreading the awareness and education of quality in the Arab World. The idea was suggested by the Director General of Dubai Police’s TQM department and with the support of the Commander in Chief of Dubai Police, H.E Lt General Dhahi Khalfan Tamim the idea was presented to H.H Sheikh Mohammed Bin Rashid who, on the 29th December 2001 gave a specific instruction on the setting up of the eTQM College which then got launched on the 29th September 2002 by official inauguration from His Highness.
Chartered Institute of Personal Development (CIPD), CERTIFICATE in Quality Assurance, CQI, DIPLOMA in Quality Assurance, CQI, Six Sigma, Supply Chain Management, Business Process Management, Project Management, Benchmarking, Change management, Six sigma and lean Techniques, Health care improvement, Performance improvement, Quality in Education, Quality in Government, Quality in Health care, Quality in Manufacturing, Quality in Services.